Voice Resources | Response Components

Levi Sawyers

Levi Sawyers

voice response components

Building responses in Jargon is a seamless way to collaborate with team members and create fully featured voice experiences. In this article, we’ll take a dive into what makes a response and how they’re used in Jargon.

In Jargon, a voice response typically includes more than one component. A component can vary from text-to-speech content such as a speech (prompt) and reprompt to media assets like audio files and visuals. A full list of components can be found here.

By adding various components to a response, the voice app is able to provide a complete and familiar user experience across different voice services. The various components built in Jargon are then assembled and delivered to the application as a single response. This saves the developer from the repetitive work of stitching together multiple response components. It also allows for increasing the complexity of the response over time without added development work. For example, a response might only have one simple speech component to start. Over time as the voice experience develops, other components and variants (the same message said a different way) can be added without having to change the code.

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